Feedback Drive (3 Months)
- Vendor: eCom Engine
- Product Code: GFDR1287
Feedback Drive (3 Months) Package Included:
By: eCom Engine, USA
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Features |
Included |
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Awesome support (phone & email) |
✔ |
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Feedback & product review management |
✔ |
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Works with Amazon FBA accounts |
✔ |
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Ready-to-go feedback and review campaigns |
✔ |
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Build eye-catching email templates with our design support |
✔ |
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Include targeted links for buyers to leave feedback or reviews |
✔ |
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Supports Amazon.com, .com.au, .ca, .mx, .co.uk, .de, .es, .in, .it and .fr seller accounts |
✔ |
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Manually exclude orders from solicitation |
✔ |
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Intuitive reputation management dashboard |
✔ |
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Basic timing capabilities (time of day, days after order, etc.) |
✔ |
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Send emails manually |
✔ |
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Track upto 10 ASIN ( Product Reviews) |
✔ |
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Advanced timing capabilities (days after delivery or after feedback received) |
✔ |
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Toggle between multiple marketplace accounts |
✔ |
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A complete history of activity for each order |
✔ |
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“Exclude by Email” – Avoid soliciting unhappy customers without ever leaving your own inbox |
✔ |
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Negative & neutral feedback alerts (text and/or email) |
✔ |
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View, search and filter all feedback |
✔ |
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Feedback removal request automation |
✔ |
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Create custom campaigns |
✔ |
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Create SKU-specific emails or add SKU-specific messages |
✔ |
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Advanced rules and exclusions (Checkout by Amazon, Late Orders, Refunded Orders, Out of Country, Feedback Received, Repeat Buyer, SKU) |
✔ |
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Send different emails for FBA/non-FBA |
✔ |
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Unlimited campaigns for maximum automation |
✔ |
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Personalized kick-start session with a Feedback Drive expert |
✔ |
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Per Month Emails Credit |
up to 2000 |
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Extra Emails Credit Packs-1000 Emails, 2000 Emails, 5000 Emails |
25 US |
Why is Amazon feedback important?
Your feedback rating informs potential customers about your reliability as a merchant. It can affect your ability to win Amazon’s “Buy Box.” In some cases, it can even affect your ability to sell on Amazon.
Over 90% of Amazon buyers typically fail to leave feedback. In addition, customers with a negative experience are more motivated to leave feedback. That leaves you with a large number of satisfied buyers who are not leaving positive ratings.
Amazon encourages you to provide good customer service and to solicit feedback from your customers in order to be a successful merchant.
What are the benefits:
While boosting positive feedback is critically important, there are a number of other benefits. Positive, proactive communications enhance your reputation and encourage repeat sales.
- Increase the number of feedbacks you receive from customers
- Simplify the feedback management process
- Improve the productivity of your operation
- Integrate seamlessly with Seller Central
- Improve your overall Amazon seller reputation
- Ultimately boost your sales on Amazon
In addition, include additional benefits such as:
- Feedback reporting, that allows you to gain additional insight into your feedback trends.
- Track up to 10 ASIN ( Product reviews)
- Feedback removal emails to allow customers to easily remove negative or neutral feedback once their concerns have been addressed.
- Feedback tracking that allows you to quickly identify neutral or negative feedback that requires your attention.
Feedback Drive Features:
Disclaimer: By purchasing this package, you acknowledge that 'Seller Drive' does not make any warranty or guarantee as to whether your account will receive certain number of feedback/product reviews; we will do our best efforts, however, positive feedbacks depends mainly on the buyer's will and hereby we do not take responsibility for the same.
* Per month emails credit: *up to 2000 (Covering Feedback Request emails, Product Review emails, Negative feedback removal emails )
* For above 2000 extra emails credit, 1000, 2000 & 5000 emails credit packs available in above-defined cost, extra emails credit will be used as per active subscription period.
* Prices mentioned are indicative. Actual prices may vary according to product volume and requirement.
